FAQ
HOW CAN I CONTACT YOU?
You can email us at the following address: info@thepanchor.com and we will answer you within the day.
HOW CAN I UNSUBSCRIBE FROM THE NEWSLETTER?
If you wish to unsubscribe from our Newsletter you can click on the "unsubscribe" button at the bottom of the Newsletter.
DID YOU KNOW ABOUT SUSTAINABLE CLOTHING?
Sustainable clothing materials refer to fabric that comes from eco-friendly resources, like sustainably grown fibre crops or recycled materials.
How the fabrics are manufactured also determines just how sustainable they are.
HOW DO I ADD PRODUCTS TO MY SHOPPING CART?
To purchase a product, you need to select the desired color and size, then click on “Add to cart”.
CAN I CANCEL OR MODIFY AN ORDER ONCE IT HAS BEEN CONFIRMED?
You can modify and/or cancel your order by contacting our customer service.
Orders already processed and/or shipped cannot be modified and/or cancelled.
CAN I RETURN ONE OR MORE PRODUCTS?
Yes, it is possible.
Please take a look to the Returns on our website.
HOW LONG IS THE GIFT CARD VALID?
You can make purchases within one year of the listed date, οf equal or greater value.